Terms & Conditions

Terms & Conditions

Welcome to Velevet Canvas. By accessing and using our website [www.velevetcanvas.com], you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.

  1. General Terms

By using our website, you confirm that you are at least 18 years old or have parental consent.

We reserve the right to modify or update these terms at any time without prior notice.

  1. Product Information & Orders

All paintings listed on our website are hand-painted and may have slight variations.

We make every effort to display product images accurately, but colors may differ due to screen settings.

Velevet Canvas reserves the right to cancel or refuse any order due to pricing errors, stock issues, or suspected fraud.

  1. Pricing & Payments

All prices are listed in USD and are subject to change without notice.

We accept payments through secure payment gateways, including credit/debit cards and PayPal.

Customers are responsible for any applicable taxes or duties.

  1. Shipping & Delivery

Orders are processed within 3-5 business days and shipped via trusted carriers.

Shipping times vary based on location and selected delivery method.

Velevet Canvas is not responsible for delays caused by customs, courier issues, or incorrect addresses provided by the customer.

  1. Returns & Refunds

Refunds are only available for damaged, defective, or incorrect items as per our Refund Policy.

Customers must request a return within 7 days of receiving their order.

Custom paintings are non-refundable unless they arrive damaged.

  1. Intellectual Property

All artwork, images, and content on Velevet Canvas are our intellectual property and cannot be copied, reproduced, or used without permission.

  1. Limitation of Liability

Velevet Canvas is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

Our maximum liability shall not exceed the total purchase amount of your order.

  1. Governing Law

These terms are governed by the laws of New York, USA, and any disputes will be handled in the state or federal courts of Brooklyn, NY.

  1. Contact Information

📍 Address: 1702 W 6th St Apt 20, Brooklyn, NY 11223
📧 Email: info@velevetcanvas.com
📞 Phone: +1 (315) 754-5482